Check transaction history so you can locate and edit the payment that was recorded as a full payment when it was actually a partial payment

  1. Locate the invoice with the incorrect payment amount applied. The invoice will have a Paid stamp on the screen.
  2. From the Reports tab, click Transaction History.
  3. On the Transaction History - Invoice window that pops up, highlight the payment line and click the Go To button.
  4. Change the amount of the payment to the amount you received.
  5. Select Save & Close.
  6. Click Yes when the Recording Transaction window appears with the following message: This payment has been used to pay Invoices. Changing it will alter the way it is applied to those Invoices. Do you want to change it anyway?